Let us pay you back even faster

Good news. Submit all of your claims online and we’ll process your claim, usually within two working days, and arrange payment directly into your bank or building society account.

At Westfield Health, we’re always working hard to make sure the way we deliver our service is as exceptional as the cover itself. We aim to process your claims and get your money back to you as soon as we can, and the fastest way to do this is online.

We’ve listened to your feedback, and have made our online claims process much simpler and quicker for you.

To submit your claims online, follow these simple steps.

Step 1. First, register for My Westfield if you haven’t already done so.

Go to the My Westfield area and register. You’ll need your Westfield Health account number which can be found on your welcome letter to do this.

Step 2. Submit your claim.

Once you’ve logged in to My Westfield, select the ‘Claim online’ link in the left hand menu. You’ll need:

• The details of the bank or building society account where you’d like your money paid
• The name and telephone number of the optician, dentist, chiropodist or therapist you used
• Your receipt

Then follow the simple instructions on screen.

Step 3. Payment.

We’ll process your claim, usually within two working days, and arrange payment directly into your bank or building society account. It’s that easy!